The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.  This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.

The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Salary $60,000-65,000/annually.

The Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Come join Highgate for the Summer/2025  in one of our dynamic paid internships! We are currently looking a revenue interns for our New York Property. You will learn about revenue and the hospitality industry while working in a fun and fast-paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. 

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Sales Manager Level III is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

This role will be responsible for evaluating, underwriting and assisting with new and management opportunities. This key individual will be a confident, team-oriented and hard-working individual with a passion for hotel real estate and the hospitality industry. He/she will interface as a credible, responsive, strong and effective member of the corporate team. The key objective is to deliver on the company’s strategic growth plans by processing and evaluating new deal flow in an efficient and professional manner while leveraging all internal and external resources. This position is based out of our corporate office in Irving, TX. 

The Complex Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Complex Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Sales & Service Manager coordinates services for groups and organizations, holding room blocks, meetings and events on hotel grounds.  The Sales and Service Manager must frequently meet with representatives of groups and organizations to discuss their group & meeting needs.  The main job function of the Sales & Services manager is to synchronize the needs of the group with the operations staff of the hotel to ensure everything runs smoothly and exceeds the expectations of the client.

Join Highgate this summer for an exciting internship experience across Accounting - Shared Services Division!As an Accounting - Shared Services Intern, you will play a key role and gain hands-on experience in financial operations, building a strong foundation in accounting and shared services management. Support Accounts payable and receivables, General Ledger reconciliations, Financial reporting, Expense tracking, Data entry, Process improvements and Ad hoc projects.  This position is based out of our Corporate Offices, Irving, TX. 

Join Highgate this summer for an exciting internship experience across Accounting and Finance division!As an Finance Intern you will play a key role within the Treasury and Finance Optimization function. A 10 week rotational program where you'll dive into the financial backbone of our operations, gaining valuable hands-on experience with Cash Management, Financial Reporting, Audit Planning, Compliance Review, Risk Assessment, Data Analysis and Reporting. A fantastic opportunity to gain valuable experience into the world of corporate finance, audit and treasury operations and contribute to our team! This position is based out of our Corporate Offices, Irving, TX.

Join Highgate this summer for an exciting HR internship experience! As a Human Resources Intern you will play a key role in supporting the overall operations of both the Executive Office & Human Resources assisting with essential administrative tasks. Work closely with the Director of Human Resources on important responsibilities such as new hire onboarding and administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. A fantastic opportunity to gain valuable experience within HR Operations and contribute to our team! This position is based out of our Corporate Offices, Irving, TX.