The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Marketing Manager – On-Site & Experiential Marketing will play a pivotal role in elevating the Alohilani Resort Waikiki Beach by executing impactful, on-property marketing initiatives. This role complements the existing digital-focused Marketing Manager by overseeing guest-facing activations, group sales and events support, influencer relations, media engagement, and content production. The goal is to enhance the resort’s visibility and programming, improve guest satisfaction, and directly contribute to incremental revenue.

The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.  Salary Range ($65,000 - $65,000)- In addition to  travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.Applications will be accepted between 11/21/2025 through 12/5/2025.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Starting $15.00 p/h

The Rooms Manager is responsible for assisting in management of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Engineering Manager is responsible for the day-to-day operations of the engineering department.  In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.  

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Director of Banquets is responsible for coordinating, supervising and directing all aspects of the hotel’s and off site banquet operations, while maintaining a profitable operation and high quality products and service levels. They are expected to share ideas to promote business; reduce associate turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Director of Outlets is responsible for coordinating, supervising and directing all aspects of the F&B outlets’ operations, while maintaining profitable F&B outlets and high quality products and service levels.  He/she  is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. 

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Vice President of Finance is responsible for ensuring quality leadership in the financial area by providing both Area Directors of Finance and property Directors of Finance, Controllers, and management with guidance and training, focusing on the profitability of the business and supporting the SVP Finance in company/regional initiatives. They will also be responsible for ensuring accurate and timely financial reports; maintaining acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations; complying with all Highgate Hotel’s policies and procedures; and safeguarding owners/investors assets. This role will oversee the Kessler Collection portfolio of hotels and can be based out key market in the Southeast US: including, Atlanta, Orlando,...