The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.  This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.

The Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues.  The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group.  One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to...

It is a thrill to share that the Hilton Boston Back Bay is undergoing a beautiful $40 million dollar transformation to enhance our guests future stays. In the meantime, while we refresh our spaces, we’re also growing our team!  The Assistant Director of Sales is responsible for assisting the Director of Sales in the direction, coordination, and supervision of the Sales Managers, Catering Manager(s) and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. 

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division.  He/she is responsible for the safe and profitable operation of the hotel.

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Come join Highgate for the summer in one of our dynamic, paid internships! As a Talent Acquisition Intern, you will support the Human Resources team with a focus on recruiting operations, social media recruitment, and employer branding. You will work closely with the Director of Talent Acquisition and the Talent team to help promote open roles and internship opportunities, support candidate engagement, and assist with onboarding activities. This internship also provides exposure to modern recruiting tools, including AI-enabled platforms, giving you hands-on experience with how technology supports today’s talent acquisition strategies. This role offers a well-rounded introduction to corporate recruitment in a collaborative environment. This position is on-site and based out of our...

Step into the heartbeat of innovation and precision at E11EVEN Club Hotel and Residences. As Engineering Manager, you’ll be the driving force behind the flawless operation of our property infrastructure, ensuring every detail reflects the uncompromising standards of luxury and performance that define our brand. In this role, you’ll oversee the day-to-day operations of the engineering department, maintaining peak efficiency and safety across all systems.  Your leadership will safeguard the integrity of our property while delivering an environment where guests and residents experience comfort, sophistication, and reliability at every turn. If you’re ready to lead with precision and elevate engineering into an art form, this is your stage.

The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Complex General Manager is responsible for continually focusing on achieving hotels profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.  This position will oversee both the Courtyard and SpringHill Suites in Manchester, NH. 

The Weddings and Events Service Manager is responsible for coordinating and supervising assigned business after it is booked by the Catering Sales department, and through completion of the event or function, while maintaining profitable operations and high-quality food and beverage presentations and service levels. The Weddings and Events Service Manager is responsible for acting as a liaison between clients and operating departments to ensure a successful event and to generate repeat business.

The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Step into a pivotal role at E11EVEN Club Hotel and Residences, where precision meets performance. As Director of Revenue Management, you’ll be the strategist behind maximizing every revenue opportunity, ensuring our property achieves peak profitability and market dominance. This role demands a visionary leader with mastery of channel and yield management, capable of crafting both long-term and short-term strategies that advance RevPAR and market share. You’ll analyze revenue potential across transient and group segments, optimize catering and space utilization, and integrate ancillary revenue streams—from spa to lifestyle experiences, to create the ideal business mix every day of the year. If you’re ready to transform data into dynamic strategies and position E11EVEN Club Hotel and...

The Staff Accountant provides consistent financial leadership and supports the daily, monthly, and annual accounting functions for one or more hotel properties. This position ensures accuracy and integrity of financial information, maintains strong internal controls, and safeguards company assets, and ensures compliance with all internal policies and applicable federal, state, and local regulations. Responsibilities include daily income audit review, accounts payable and receivable, general ledger reconciliations, cash handling, financial reporting, variance analysis, and participation in month-end and year-end close processes. The Staff Accountant partners closely with property operations and support profitability and operational efficiency. 

The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.