The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.  

The Area Director of Engineering is responsible for being part of an engineering team that will focus on corporate wide engineering issues as well as local hotel issues that require support or collaboration from the corporate team.  The goal of the team will be to leverage the skills and talent of the engineering organization to maximize value to the guest, associates, and the hotel assets.

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The Revenue Manager is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Revenue Manager is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every...

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Director of Banquets is responsible for coordinating, supervising and directing all aspects of the hotel’s and off site banquet operations, while maintaining a profitable operation and high quality products and service levels. They are expected to share ideas to promote business; reduce associate turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

 The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions.  He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties.At Highgate, we offer excellent benefits to our Associates - Medical, Dental, Vision, Paid time off, Vacation, 8 Paid Holidays per year.  Come join our Team at the Keys Collection Hotels on the beautiful Island of Key West. 

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Director of Outlets is responsible for coordinating, supervising and directing all aspects of the F&B outlets’ operations, while maintaining profitable F&B outlets and high quality products and service levels.  He/she  is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. 

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

The Controller will supervise and coordinate the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, GAAP and federal, state and local laws and regulations. Assist and support the Area Director of Finance in maintaining control over income, expenses and the assets and liabilities of the hotel. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls. May recommend and implement operational changes.

The Seasonal Outlet Manager is responsible for coordinating, supervising and directing all aspects of one F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Season Dates 11/15/25- 4/6/2026 Salary $60,000.00- In addition to  travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify. Applications will be accepted between 10/13/2025-...

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Vice President of Finance is responsible for ensuring quality leadership in the financial area by providing both Area Directors of Finance and property Directors of Finance, Controllers, and management with guidance and training, focusing on the profitability of the business and supporting the SVP Finance in company/regional initiatives. They will also be responsible for ensuring accurate and timely financial reports; maintaining acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations; complying with all Highgate Hotel’s policies and procedures; and safeguarding owners/investors assets. This role will oversee the Kessler Collection portfolio of hotels and can be based out key market in the Southeast US: including, Atlanta, Orlando,...

The Vice President of Finance is responsible for ensuring quality leadership in the financial area by providing both Area Directors of Finance and property Directors of Finance, Controllers, and management with guidance and training, focusing on the profitability of the business and supporting the SVP Finance in company/regional initiatives. They will also be responsible for ensuring accurate and timely financial reports; maintaining acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations; complying with all Highgate Hotel’s policies and procedures; and safeguarding owners/investors assets. This role will oversee the Kessler Collection portfolio of hotels and can be based out key market in the Southeast US: including, Atlanta, Orlando,...