The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

The Complex Account Director is responsible for driving revenue growth and expanding the hotel’s market share through strategic sales efforts. This position involves building and maintaining strong relationships with clients, maximizing sales opportunities, and promoting the hotel’s services to both new and existing customers. The Complex Account Director will also oversee the hotel’s sales strategies, lead generation, and contract negotiations

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

The Assistant Starbucks Manager is responsible for assisting in coordinating, supervising and directing all aspects of store operations, while maintaining a profitable sastore and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. At Highgate, we offer excellent benefits to our Associates - Medical, Dental, Vision, Paid time off, Vacation, 8 Paid Holidays per year.  Come join our Team on the beautiful Island of Key West. 

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy, with direct booking responsibilities, for traditional sales related segments to include group, volume transient & consortia, and catering (where appropriate) for The Huntington Hotel, San Francisco's deserved and exemplary ancestral home.  The city's only true world-class five-star hotel, where every guest is a friend of the family.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales team to ensure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan...

The Director, Luxury Leisure Sales is responsible for effectively and proactively identifying, soliciting, and closing business for all accounts in their market segment. They are also responsible for prospecting and maximizing performance of assigned accounts to positively impact The Huntington Hotel, San Francisco's deserved and exemplary ancestral home.  The city's only true world-class five-star hotel, where every guest is a friend of the family. The position is responsible for improving market share. The position will proactively engage in account management, leisure sales activities to include but not limited to; trade shows, events, joint sales calls and collaboration with Highgate to generate revenue. Conduct reservations training and agency presentations to drive education and...

The Sous Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Director of Group Sales is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Group Sales is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Assistant Controller / Assistant Director of Finance will supervise and coordinate the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, GAAP and federal, state and local laws and regulations.  Assist and support the Controller in maintaining control over income, expenses and the assets and liabilities of the hotel. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls.  May recommend and implement operational changes.

The Night Manager/Night Audit Manager is responsible for ensuring that all daily reports are generated, daily revenues are balanced, express checkouts are processed efficiently and guests needing assistance during the shift are accommodated. The Night Manager will provide the management team with accurate and reliable information needed to make effective operational decisions.

The Security & Safety Manager is responsible for ensuring the operation of the Security Department in an attentive, friendly, efficient, and courteous manner, providing all guests with a safe and secure environment throughout their stay, and protecting hotel guests, associates, and the company's physical property.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Beverage Manager is responsible for the planning and directing of all aspects of the beverage operation as well as floor management of day to day operations of the F&B operation. The Beverage Manager is responsible for establishing standards, budgets, cost control measures, payroll, inventory and maintaining quality standards to ensure guest satisfaction. This is a full time, temporary position.

The Front Desk Manager is responsible for ensuring the operation of the Front Desk, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.