Park Lane New York is seeking a candidate to join our dynamic team. This role secures and services “Catering/Event Sales” business from the social markets through active and effective promotion, solicitation, and prospecting, while maintaining Park Lane New York standards and maximizing revenue/profit potential. The role requires creativity, strong organizational skills, and the ability to multitask under pressure. The manager must balance client expectations with the hotel’s financial goals, addressing challenges as they arise to ensure successful outcomes. By fostering collaboration among teams and delivering personalized service, they play a key role in creating memorable guest experiences and maintaining the hotel’s reputation for excellence.

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Restaurant Manager is responsible for coordinating and supervising all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels.  They are expected to manage and train employees; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Complex Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Casino Table Games Manager is responsible for the managing of the dealers and the table games; assures they adhere to the company’s and the Gaming commissions policies and procedures.

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering.  He/she is also responsible for providing attentive, courteous and efficient service to all guests.

As a Human Resources Intern you will play a key role in supporting the overall operations of both the Executive Office & Human Resources assisting with essential administrative tasks. Work closely with the Director of Human Resources on important responsibilities such as new hire onboarding and administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Gain valuable experience within HR Operations and contribute to our team. This position is onsite and based out of our headquarters in Irving, Texas. 

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Under the directionr of the The Food & Beverage Manager is responsible for providing support in supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

 The Security Supervisor is responsible for safeguarding all hotel assets, associates, guests, and general visitors on the property. 

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Security Manager is responsible for safeguarding all hotel assets, associates, guests, and general visitors on the property. He/she is expected to promote strategies and protocols to protect the property and its occupants from any threats, violence or conducts that may affect the physical integrity of visitors and clients alike. The Security Manager is expected to reduce employee turnover; maintain payroll budgets; and meet budgeted productivity while keeping service quality consistently high.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.