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The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.
The Credit Manager is charged with proper invoicing within standard policies. This position will work with management and team members to assure timely and accurate invoicing and rating occurs. The Credit Manager is accountable for the credit granting process, including the consistent application of credit policy, bill collection, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Manager will at times be required to interface with operational managers and occasionally with the executive board.
The Assistant Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
The Senior Operations Manager - Transitions/Task Force is responsible for planning and directing operations to improve productivity and efficiency.
The Operations Manager- Transitions/Task Force is responsible for planning and directing operations to improve productivity and efficiency.
The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
This role is the heartbeat of our owner experience, where luxury living meets personalized connection. As the Residences & Owner Relations Manager, you will champion owner engagement and revenue growth through innovative strategies and authentic relationships. Your mission: craft experiences that go beyond expectations, blending business acumen with a passion for hospitality. Success means hitting financial targets while creating moments that feel bespoke, intentional, and unforgettable.
The Complex Revenue Analyst is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Revenue in implementing the Hotel's yield strategies. In addition, the Complex Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotel.
The Assistant Chief Engineer is responsible for assisting the Director of Engineer with the everyday running of the engineering department. They will play an active role in identifying new and recurring facility issues and addressing concerns or mechanical failures in a timely manner to alleviate operational disruptions and/or guest inconvenience. The Assistant Chief Engineer will lead training initiatives to enhance technical skills in the engineering team and build a strong succession planning in the department.
The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to...
The Assistant Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
The Dual Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. This is a Dual Sales Manager position for two hotels that share a parking lot.
The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management.
The Overnight Operations Manager is responsible for ensuring that all daily reports are generated, daily revenues are balanced, express checkouts are processed efficiently and guests needing assistance during the shift are accommodated. The Overnight Operations Manager is tasked with developing positive relationships amongst all associates and departments that work the overnight shift. The Overnight Operations Manager is responsible for ensuring all assigned tasks of any overnight position are completed as assigned. The Overnight Operations Manager will provide the management team with accurate and reliable information needed to make effective operational decisions.
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
The Director of Operations - Transitions/Task Force is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.
The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.