The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

In this role you will be responsible for supporting Highgate’s Select Service Portfolio for the West Region. The General Manager Task Force is responsible for continually focusing on achieving assigned hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. You will be responsible to travel and fill in for key General Manager vacancies in your assigned region.  .

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

The Director of Finance  is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets. 

The Area Director of Engineering is responsible for being part of an engineering team that will focus on corporate wide engineering issues as well as local hotel issues that require support or collaboration from the corporate team.  The goal of the team will be to leverage the skills and talent of the engineering organization to maximize value to the guest, associates, and the hotel assets. The role will be based out of Residence Inn Foxborough and assist RI Franklin, RI Worcester, RI W. Springfield, and Homewood Suites Warwick.

The Breakfast Attendant - Club Lounge Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the Club Lounge, where the complimentray breakfast, snacksand beverages, and everning hors d'oeuvres are served. The position will be based at the Sheraton San Jose Hotel in Milpitas, Ca. 

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

At Highgate, we offer excellent benefits to our Associates - Medical, Dental, Vision, Paid time off, Vacation, 8 Paid Holidays per year.  Come join our Team on the beautiful Island of Key West.The Senior Food & Beverage Manager is responsible for coordinating, supervising and directing all Outlets, Catering and Room Service operations, while maintaining profitable F&B outlets and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. The ideal candidate will manage the F&B Outlets while build relationships with new and returning guests, anticipate guest needs and be able to lead the team to the next level. We are seeking a high energy, enthusiastic, highly organized and passionate F&B Leader.

At Highgate, we offer excellent benefits to our Associates - Medical, Dental, Vision, Paid time off, Vacation, 8 Paid Holidays per year.  Come join our Team on the beautiful Island of Key West.The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. This position is available as a Remote Position for a Candidate who resides out of Key West.

The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues.  The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group.  One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. 

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.