The Director of Sales is responsible for directing, coordinating, training and supervising the Sales Managers,Catering Manager(s) and Sales/Catering Administrators/Coordinators/ Administrative Assistants in all sales-relatedactivities, including direct sales efforts, follow-up and proper sales administration. He/sheis also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet orexceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

A successful Director of Marketing is both guest and community focused, revenue-minded, proactive and self-driven. They successfully operate with a high degree of autonomy, collaborate well, and have proven experience creating, launching and driving brand awareness initiatives to conversion. They are skilled at working both strategically (setting big picture goals, building relationships, using guest insights, data and market trends to present strong ideas for growth) and tactically (optimizing campaigns, analyzing traffic, and problem solving). 

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Catering Sales Manager serves as a key ambassador of The Newbury Boston’s social and wedding experience. This role is responsible for cultivating, securing, and curating exceptional celebrations—from intimate milestones to grand, multi-layered weddings—while upholding the hotel’s five-star service ethos. The ideal candidate is a passionate wedding specialist who thrives in the world of high-touch events, family connections, discerning planners, exquisite details, and elevated hospitality.They are relationship-driven, creatively inspired, and adept at translating a couple’s vision into a flawlessly executed, meaningful experience that reflects the sophistication of The Newbury Boston.The Catering Sales Manager is responsible for cultivating and securing weddings and social...

The Vice President of Construction – West Coast is a senior strategic leader responsible for directing all construction, renovation, and redevelopment initiatives across Highgate’s West Coast portfolio. This role oversees a diverse range of full-service, lifestyle, luxury, hotel assets, ensuring that every project is executed to the highest standards of quality, operational excellence, and financial discipline. Serving as the primary steward of construction strategy for the region, the VP leads all phases of project planning and execution—from concept and design development through construction, close-out, and turnover to operations. This leader partners closely with ownership groups, asset management, design, operations, and third-party partners to safeguard capital investments and...

The Vice President of Construction – West Coast is a senior strategic leader responsible for directing all construction, renovation, and redevelopment initiatives across Highgate’s West Coast portfolio. This role oversees a diverse range of full-service, lifestyle, luxury, hotel assets, ensuring that every project is executed to the highest standards of quality, operational excellence, and financial discipline. Serving as the primary steward of construction strategy for the region, the VP leads all phases of project planning and execution—from concept and design development through construction, close-out, and turnover to operations. This leader partners closely with ownership groups, asset management, design, operations, and third-party partners to safeguard capital investments and...

The Vice President of Construction – West Coast is a senior strategic leader responsible for directing all construction, renovation, and redevelopment initiatives across Highgate’s West Coast portfolio. This role oversees a diverse range of full-service, lifestyle, luxury, hotel assets, ensuring that every project is executed to the highest standards of quality, operational excellence, and financial discipline. Serving as the primary steward of construction strategy for the region, the VP leads all phases of project planning and execution—from concept and design development through construction, close-out, and turnover to operations. This leader partners closely with ownership groups, asset management, design, operations, and third-party partners to safeguard capital investments and...

The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

The Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.  

The Vice President IT Security and CISO will oversee all security responsibilities for all Highgate global operations and subsidiaries. The position will require a technical understanding and a comprehension of modern security practices that involve both threat intelligence as well as credit card payment industry standards (PCI). Activities would include executive level security briefings, control of security training programs, governance of our PCI control program and developing and implementing best practices across all companies. 

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.