The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Director of Finance – Task Force is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance, leadership and training until a permanent Director of Finance is hired and trained.  This position is remote and requires significant travel across Highgate’s footprint. The Director of Finance - Task Force acts as a Hotel’s Director of Finance and is the senior Accounting/Finance person for hotels which are experiencing a vacancy in the Director of Finance’s position. The position is responsible for all aspects of fiscal management, financial controls, accounting, and financial reporting for the assigned property. The position is also responsible for training the new Directors of Finance.  

The Director of Finance – Task Force is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance, leadership and training until a permanent Director of Finance is hired and trained.  This position is remote and requires significant travel across Highgate’s footprint. The Director of Finance - Task Force acts as a Hotel’s Director of Finance and is the senior Accounting/Finance person for hotels which are experiencing a vacancy in the Director of Finance’s position. The position is responsible for all aspects of fiscal management, financial controls, accounting, and financial reporting for the assigned property. The position is also responsible for training the new Directors of Finance.  

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. They are also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Engineering Manager is responsible for the day-to-day operations of the engineering department. The Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.

The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.  This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.

The Assistant Director of Front Office is responsible for ensuring the operation of the Guest Services, Concierge in a friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.  

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Regional VP of Facilities is responsible for providing support to all properties that are listed in their region for the Select Service Division.  With a focus on, capital planning, capital project support, preventative maintenance and overall asset protection.  The goal of the team will be to leverage the skills and talent of the property level GM, AGM, ADOE, AMD, Engineering and Maintenance teams to maximize value to the guest, associates, and the hotel assets. Responsible for maintaining confidentiality, organization, and a positive and professional attitude when dealing with Ownership Groups, General Managers, Senior Leadership, hotel employees, and Highgate Select co-workers.

The Regional VP of Facilities is responsible for providing support to all properties that are listed in their region for the Select Service Division.  With a focus on, capital planning, capital project support, preventative maintenance and overall asset protection.  The goal of the team will be to leverage the skills and talent of the property level GM, AGM, ADOE, AMD, Engineering and Maintenance teams to maximize value to the guest, associates, and the hotel assets. Responsible for maintaining confidentiality, organization, and a positive and professional attitude when dealing with Ownership Groups, General Managers, Senior Leadership, hotel employees, and Highgate Select co-workers.

The Regional VP of Facilities is responsible for providing support to all properties that are listed in their region for the Select Service Division.  With a focus on, capital planning, capital project support, preventative maintenance and overall asset protection.  The goal of the team will be to leverage the skills and talent of the property level GM, AGM, ADOE, AMD, Engineering and Maintenance teams to maximize value to the guest, associates, and the hotel assets. Responsible for maintaining confidentiality, organization, and a positive and professional attitude when dealing with Ownership Groups, General Managers, Senior Leadership, hotel employees, and Highgate Select co-workers.

The Regional VP of Facilities is responsible for providing support to all properties that are listed in their region for the Select Service Division.  With a focus on, capital planning, capital project support, preventative maintenance and overall asset protection.  The goal of the team will be to leverage the skills and talent of the property level GM, AGM, ADOE, AMD, Engineering and Maintenance teams to maximize value to the guest, associates, and the hotel assets. Responsible for maintaining confidentiality, organization, and a positive and professional attitude when dealing with Ownership Groups, General Managers, Senior Leadership, hotel employees, and Highgate Select co-workers.

This position is responsible for all accounting responsibilities related to various disciplines within the accounting department, which would include: Accounting Controlling, Hotel Accounting, & Internal/External audits.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.