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The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
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The Controller is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels' Standard Operating Procedures; and safeguarding owners/investors assets.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
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The Assistant Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.
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The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
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The Assistant Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.
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The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position will also be responsible for making starbucks drinks throughout the day upon request.
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The Resort Manager works directly with the Managing Director and leads the day-to-day operations of the Kimpton Miralina Resort & Villa's to ensure an exceptional luxury guest experience, effective departmental performance, achievement of financial objectives, and compliance with company standards and applicable requirements. The Resort Manager provides strategic and operational oversight of Rooms, Food and Beverage, and Housekeeping; develops and supports department leaders; strengthens owner and guest relationships.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Corporate Director of Sales & Marketing reports to the Vice President of Operations, having the highest authority in the area, representing the employer, being responsible for all the sale of rooms, banquets, catering (events) and other lines of income of the portfolio of the six hotels and resorts within Intursa, managed by Highgate Hotels. The Corporate Director of Sales & Marketing is in charge of cultivating the relationships with the clients and proactively expanding the contact base of potential customers locally and internationally. This role is responsible of supervising the performance of the leaders in the areas of sales, marketing, business intelligence and the execution of the strategy/tactical plans.
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The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
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The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
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The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
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The Front Office Manager is responsible for ensuring the operation of the Front Office Operations, Guest Services, Concierge and in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The Event Sales Manager will be responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.
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The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.
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The Rooms Inventory Manager oversees the daily operations of the reservations department to ensure efficient booking processes, maximize room revenue, and deliver exceptional guest service. This role is responsible for managing reservation systems, coordinating with sales and front office teams, monitoring inventory and rates, and leading the reservations team to achieve occupancy and revenue goals.