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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
The Complex Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for an assigned portfolio of hotels. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. This role is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business...
Due to tremendous growth in our Select Service Division we are seeking highly skilled Staff Accountants to join our organization. The Staff Accountant will be responsible for reconciling the general ledger accounts and performing the daily cash reconciliation and income journal process for each of his/her hotel assignments. The performance of this position will be primarily measured by how successful we are in ensuring that all entries and reconciliations are completed daily.
The Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
The Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
- The Human Resources Manager is responsible for a variety of Human Resources functions.You will play a pivotal role in shaping our workplace culture and enhancing employee engagement, work closely with a small but dynamic HR team, focusing on recruitment, retention, compliance, training, and the overall employee experience. Your expertise in HR best practices and audit compliance will be crucial in maintaining high standards that align with our organizational goals.
The Internal Auditor supports the planning and execution of on-property hotel, global, and corporate internal audits to strengthen the control environment and improve operational effectiveness. The role leverages AuditBoard to execute, document, and report audit activities and partners with property and corporate teams to assess compliance with company Standard Operating Procedures (SOPs), internal controls, and regulatory requirements. This is a highly visible, field-based role requiring extensive travel (up to 85%), direct engagement with property leadership and accounting teams, and periodic in-person participation at the corporate office.
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.
The Operations Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
The Operations Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
The Kitchen Manager is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Kitchen Manager is also responsible for controlling food and labor costs while maximizing guest satisfaction. - Work with other F&B Managers and keep them informed of F&B issues as they arise.- Keep immediate Supervisor fully informed of all problems or matters requiring his/her attention.- Coordinate and monitor all phases of Loss Prevention in kitchen areas.- Prepare and submit...
The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
- The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications and Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.
An exciting complex sales opportunity for an experienced and motivated professional selling nearly 1,000 rooms in three unique areas of San Francisco -- Hotel Caza in Fisherman's Wharf, The Timbri Downtown, and Stanford Court in Nob Hill. The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.