The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Group Sales Manager for the newly renovated Row NYC Hotel is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Assistant Restaurant General Manager is responsible for assisting the General Manager with all aspects of the restaurant operations, while maintaining a profitable F&B outlet and high quality products and service levels.  They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

The Remote Hawaii Complex Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her specific market segment. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. He/she is also responsible for month-end reporting and tracking for account production. This role will support the Alohilani Resort Waikiki Beach, as well as The Royal Lahaina Resort in Maui.  

You are a creative and detail-driven marketing professional who takes pride in bringing luxury brands to life through thoughtful content and polished execution. With 2-3 years of experience in hospitality, lifestyle, or luxury marketing, you understand how every touchpoint - from a social media post to a website update - shapes a guest’s perception of a brand. You combine creativity with strong organization, bringing an eye for elevated visual storytelling while managing multiple projects and deadlines with care. You enjoy the balance of conceptual thinking and the hands-on work required to bring ideas to life across digital platforms, content creation, and marketing campaigns. You take pride in the details, understanding that in luxury hospitality the smallest touches often shape...

The Reservations Manager is responsible for the everyday running of the Reservations office. They will strive to inspire, lead and train the reservations team of enthusiastic associates. They will emphasize delivering high standards together with efficient, seamless, genuine, and personalized customer service. The Reservations Manager will focus on maximizing room revenue and ensure a seamless booking experience for guests while overseeing all aspects of the reservations process. 

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Corporate Assistant Ownership Controller reports to the Corporate Ownership Controller and is responsible for preparing the financial information for assigned ownership entities under the direction and review by the Corporate Ownership Controller.  The position is responsible for assisting the Corporate Ownership Controller in all aspects of financial management, financial control, accounting and financial reporting, including consolidations, for a portfolio of assigned hotel ownership entities.  A Corporate Assistant Ownership Controller’s responsibilities include, but are not limited to, timely, responsive and accurate completion of the following duties.

The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.Benefits - In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with...

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.