The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.  

The Data Architect is responsible for designing, implementing, and managing the organization’s data infrastructure to support data-driven analytics. This role partners closely with the Business Intelligence team and business units to develop data pipelines and semantic models that enable key organizational metrics, including booking patterns, sales trends, customer feedback, and operational performance. The position also contributes to advancing Highgate’s vision for best-in-class business intelligence through the use of Power BI reporting, agentic AI, and machine learning driven analytics. The position also contributes to advancing Highgate’s vision for best-in-class business intelligence.This position is based on-site at our corporate office in Irving, Texas. 

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Come join Highgate for the summer in one of our dynamic, paid internships! We are currently seeking over 10 Revenue Management Interns to support our Boston properties. This is a 10-week immersive program designed to provide hands-on exposure to hotel revenue management and operations, all while working in a fun and fast-paced hospitality environment. Specific property placement will be discussed once an internship offer is extended.

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. They're also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

The Area Paymaster is responsible for ensuring accurate and timely payroll processing and reporting for multiple hotels in accordance with Highgate Hotel’s policies and procedures.

The Executive Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. 

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Director of Security is responsible for ensuring the operation of the Security Department in an attentive, friendly, efficient and courteous manner, providing all guests with a safe and secure environment throughout their stay, and for protecting hotel guests, employees and the physical property of the company.

As the Senior Manager of Merchant Service Delivery, you will play an instrumental role in supporting properties, accounting teams, and external stakeholders to resolve credit card processing issues and inquiries through direct oversight and accountability for the creditcardhelp inbox. This Senior Manager role manages our daily merchant processing activities, ensuring accurate transaction management for our high-volume hotel portfolio. This role is also responsible for maintaining the Merchant ID, Site ID, and Gateway Databases and for creating and distributing various reports to prevent fraud and monitor various conversion projects, in addition to KPIs for the creditcardhelp mailbox. This position reports directly to the Treasury Operations - Director of Merchant Services. 

The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals.  He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel.  He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels.  Candidates must be comfortable in problem solving with client relationships and event management. Applications will be accepted between 2/11/2026 through 2/28/2026. Benefits - In addition to travel discounts at our hotels, Highgate offers competitive benefits, including...

The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

In this role you will be responsible for supporting Highgate’s Select Service Portfolio. The General Manager Task Force is responsible for continually focusing on achieving assigned hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. You will be responsible to travel and fill in for key General Manager vacancies in your assigned region.  .

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division.  He/she is responsible for the safe and profitable operation of the hotel.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.