The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.  This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.

The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals.  They must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel.  They are also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels.  Candidates must be comfortable in problem solving with client relationships and event management.  

The Executive Vice President (EVP) of Finance for US-based Full-Service hotels will be headquartered at Highgate’s Corporate Office in Irving, Texas, and will report directly to Chief Accounting Officer of Highgate. This executive will play a critical role in supporting and advancing the continued growth of the organization and must possess a comprehensive understanding of all aspects of property-level hotel accounting. As the scope and complexity of the portfolio evolve, the EVP must demonstrate the technical expertise and leadership acumen necessary to scale alongside the business. In alignment with Highgate’s entrepreneurial and performance-driven culture, the ideal candidate will be a strategic thinker who is equally effective in execution. This role demands a hands-on, agile...

The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Engineering Manager is responsible for the day-to-day operations of the engineering department.  In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

Come join Highgate for the summer in one of our dynamic, paid internships! We are currently offering an opportunity for a Accounting Intern to support our Accounting operations team overseeing our Hotel Property portfolio. This 10-week immersive program is designed to provide hands-on experience in a variety of accounting functions, allowing you to learn about the hospitality industry while working in a fun and fast-paced environment.This position is based from our corporate offices in Irving, TX. 

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Human Resources Manager is responsible for assisting the Complex Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties.

Casino Table Games Manager is responsible for the managing of the dealers and the table games; assures they adhere to the company’s and the Gaming commissions policies and procedures.

The Reservations Manager is responsible for maximizing Rooms revenue through management of the hotel’s room inventory, and for assisting in managing of the day-to-day activities and duties of the Reservations Department.

The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel. The ideal candidate must have Luxury / Lifestyle experience.