The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

The Food Runner ensures timely delivery of orders so that food is the freshest it can be, resulting in high guest satisfaction. This position is also responsible for ensuring the order is accurate, in accordance to the Server's entry and aesthetically appealing. Food Runners will also assist with clearing tables after service and resetting. Strives to maintain health code standards of food handling.Rate of pay: $15.68/hr (Probationary Rate) $18.21/hr (Regular Rate)  

The Director of Finance  is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.

The Chief Engineer is responsible for the day-to-day operations of the engineering division.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

We’re hiring a Director of Sales & Marketing to lead the launch of an exciting new hotel located within the Enterprise Research Campus (ERC) — a visionary mixed-use development in the heart of Boston’s vibrant Allston neighborhood.The first phase of the ERC brings together innovation and community through a thoughtfully designed ecosystem that includes cutting-edge lab and research space, residences, a new hotel, the David Rubenstein Treehouse conference center, and two acres of publicly accessible open space.Led by developer Tishman Speyer in collaboration with the Harvard Allston Land Company, this dynamic destination is adjacent to Harvard Business School and the Harvard Science and Engineering Complex. It will feature local retail, curated public programming, and cultural...

The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

Highgate partners with Villatel to recruit a passionate, service-driven, and confident Vice President of Sales & Marketing!                                                                                        The Vice President of Sales & Marketing for Villatel is primarily responsible for driving top line revenue strategy and performance, focused on traditional hotel sales related segments to include group, volume transient, consortia, and banquets/catering across all relevant Villatel properties including but not limited to Villatel Orlando Resort (brand affiliated with Apartments by Marriott), Villatel Village at Solterra Resort, and Villatel Harbor Island Beach Club. The Head of Sales & Marketing will have accountability to both direct booking responsibilities and total sales team...

The Director of Food & Beverage is responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Highgate is seeking a highly skilled IT Manager to provide dedicated technology support to the Founding Principals, their families, and their Family Office, ensuring seamless IT operations and security. In addition to serving as the primary IT resource for Family Office Principals, Executives, and employees, this individual will collaborate with Highgate’s broader IT team to support company-wide initiatives and operational needs. This role requires exceptional discretion, responsiveness, and technical expertise in managing executive IT support, security, and infrastructure. Reporting to the Chief Executive Officer of the Family Office, this position will also work closely with the head of corporate IT at Highgate to ensure alignment across personal, family office, and hotel technology...

The Treasury Analyst is responsible for supporting all aspects of treasury operations while providing excellent customer service to all assigned properties and vendors, payment processing support, research assistance and problem resolution for a portfolio of hotels This responsibility includes various banking platforms. 

The Membership Sales Manager is responsible for developing, facilitating, and coordinating the Amrit Wellness Club Membership program. This role involves managing both reactive and proactive membership sales efforts, sharing responsibility for meeting revenue targets and ensuring guest and associate satisfaction. The manager provides daily leadership to on-property associates, focusing on achieving the property’s sales objectives. Additionally, the manager maintains and distributes a database of members, prospective members, companies, and contacts, while also achieving personal sales goals.

The Restaurant General Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels.  They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

The Revenue Analyst is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Revenue in implementing the Hotel's yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotel.

The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division.  He/she is responsible for the safe and profitable operation of the hotel.

The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

At Highgate, we offer excellent benefits to our Associates - Medical, Dental, Vision, Paid time off, Vacation, 8 Paid Holidays per year.  Come join our Team on the beautiful Island of Key West.The Activities Manager is responsible for creating, organizing and implementing Activities for all age ranges to enhance the Guest experience.  The Activities Manager is responsible for developing a seasonal live music and entertainment package to increase in-house capture ratios and increase local patronage from the surrounding areas. Implement weekly and monthly events involving F&B outlets to improve top line revenues and create a local and in-house following during all seasons.  

The Assistant Director of Front Office is responsible for ensuring the operation of the Guest Services, Concierge in a friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.