The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. We are seeking a dynamic and experienced professional to join our team as a Sales Manager.  Is hospitality your passion?  If yes, we are looking for you. In this role, you will be responsible for ensuring the smooth/efficient functioning of our Sales Department and actively supporting our Sales Team in achieving their goals. This position requires a detail-oriented individual with strong organizational skills, excellent communication abilities and a knack for problem-solving.

The Director of Food & Beverage and Activations is responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.He/she is responsible for developing a seasonal live music and entertainment package to increase in-house capture ratios and increase local patronage from the surrounding areas.  Implement weekly and monthly events involving F&B outlets to improve top line revenues and create a local and in-house following during all seasons.At Highgate, we offer excellent...

The Controller is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training.  He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

The Assistant Director of Front Office is responsible for ensuring the operation of the Guest Services, Concierge in a friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Grab and Go Attendant is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for the Grab and Go and related seating areas which includes light cleaning, restocking and general upkeep of the area.

Highgate Hotels is seeking a strategic and dynamic Complex Director of Marketing to lead marketing efforts across a cluster of three hotels in New York. This role is responsible for both the strategic direction and operational execution of marketing—balancing brand positioning, creative storytelling, and performance-driven initiatives to drive visibility, guest engagement, and commercial impact. The ideal candidate will bring a blend of creative vision, data acumen, and hospitality expertise, with the ability to guide teams across sales, marketing, and digital disciplines. This role requires a cross-functional leader with strong commercial instincts, deep experience in lifestyle positioning, and a proven ability to execute integrated plans that deliver measurable results. This role...

The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division.  He/she is responsible for the safe and profitable operation of the hotel.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Assistant Director of Finance – Task Force is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance, leadership, and training. The position is supporting the on-site, permanent Director of Finance and her/his team in all aspects of fiscal management, financial controls, accounting, and financial reporting for the assigned property. This position is remote and requires significant travel across Highgate’s footprint.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Administrative Assistant, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the housekeeping department. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

The Complex Sales Manager for The Keys Collection is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. At Highgate, we offer excellent benefits to our Associates - Medical, Dental, Vision, Paid time off, Vacation, 8 Paid Holidays per year.  Come join our Team on the beautiful Island of Key West.

The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.