The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Area Director of Finance is responsible for ensuring their respective hotel portfolio meets the operating requirements of Highgate Hotels, meets their reporting deadlines, has a secure control environment and a proper cash flow forecast in place.  This includes analyzing results and labor related expenses to look for opportunities.  The Area DOF is expected to be a business partner to the Highgate Operations team and have a firm understanding of operating cash needs.   The Area DOF is responsible for the oversight of all property-based finance personnel within their assigned portfolio.  In addition, they are responsible for ensuring compliance with all federal, state, and local regulations and complying with all Highgate Hotel’s policies and procedures.  The Area Director of...

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The  Complex Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training.  He/she is also responsible for focusing on the profitability of the business, maintainingaccurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. This role will oversee the Hilton Phoenix Airport North and the Hampton Inn Phoenix-Airport North. 

The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.   

The Rooms Manager is responsible for assisting in management of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

The Director of Business Development is responsible for effectively researching, identifying, and proactively soliciting opportunities for assigned hotel(s). He/she is responsible for familiarizing themselves with assigned hotel(s) and surfacing/prospecting accounts that may generate group, preferred corporate, and catering opportunities for assigned hotel(s). He/she will partner with property sales teams to further engage and convert surfaced revenue generating accounts and opportunities.

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

The Senior Vice President (SVP) of Finance is responsible for delivering high-quality financial leadership across an assigned portfolio of hotels. This executive role provides strategic guidance, direction, and hands-on support to ensure the financial integrity, compliance, and profitability of each property. The role serves as a key business partner to Highgate’s operations teams and senior leadership, ensuring timely delivery of accurate and relevant financial information to support data-driven decision-making.  The role reports to the EVP of Finance and ensures robust internal controls are in place and function effectively to mitigate risk, maintain compliance with all federal, state, and local regulations, and uphold adherence to Highgate’s internal policies and procedures. This...

The Senior Vice President (SVP) of Finance is responsible for delivering high-quality financial leadership across an assigned portfolio of hotels. This executive role provides strategic guidance, direction, and hands-on support to ensure the financial integrity, compliance, and profitability of each property. The role serves as a key business partner to Highgate’s operations teams and senior leadership, ensuring timely delivery of accurate and relevant financial information to support data-driven decision-making.  The role reports to the EVP of Finance and ensures robust internal controls are in place and function effectively to mitigate risk, maintain compliance with all federal, state, and local regulations, and uphold adherence to Highgate’s internal policies and procedures. This...