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The Operations Supervisor is responsible for planning and directing operations to improve productivity and and efficiency.
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The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
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The Senior PM-Overnight Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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In this role you will report to the Executive Vice President of Accounting and Shared Services. The Senior Vice President, Finance and Shared Services is a strategic enterprise leader responsible for the Select Service Accounting Division and the “Finance Forward Center” in designing, governing, and continuously transforming core finance shared services functions across the organization. This role oversees Financial Statement Preparation, Supplier Management (APEX analytics system), Centralized Accounts Payable, Daily Income Journal, Procurement Systems (BirchStreet), Global Accounting Support Team, Cash Management, Accounts Receivable and Bank Reconciliation functions, with a mandate to drive operational excellence, scalability, automation, and AI-enabled efficiency. The SVP serves...
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The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
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The Director of Group Sales is responsible for leading and driving top line group and banquet revenue through defined strategies and tactics with focus on budget achievement. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. This position will report to the Director of Sales & Marketing, carry a group sales booking quota (him or herself) as well as direct the group sales team toward achieving group booking targets and goals. The Director of Group Sales will maximize sales opportunities/revenue with existing accounts, as well as direct & implement a plan to identify/solicit new group opportunities amongst the primary and secondary hotel competitive sets. DOGS also develops a comprehensive sales activity plan to...
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The Complex Director of Beverage is responsible for assuring attentive, friendly, courteous, and efficient service in all beverage outlets while maintaining adherence to budgeted payroll and overhead cost. The Complex Director of Beverage is responsible for continually working towards improving sales revenues to meet or exceed budget, directing and organizing the activities of the Food & Beverage Department to ensure a consistently high-quality beverage product while at the same time developing the team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction at Highgate Hotels.
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The Regional Digital Marketing Manager plays a key role in driving digital demand and revenue for the Highgate Hawaii regional portfolio, supporting property ecommerce channels, website performance, and digital strategy. This role supports the day-to-day execution of revenue generation through the analysis, auditing and refinement of SEO/GEO, SEM, paid media, email/CRM, website and digital initiatives, working closely with the portfolio’s Regional Marketing Managers to ensure digital strategy and overall digital health is upheld and optimized across channels. The Regional Digital Marketing Manager monitors and supports channel performance and analytics, optimizes the guest digital journey from discovery to booking, and partners with agencies, sales and revenue teams, and on-property...
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The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
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The Complex Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.
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The Business Travel Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
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The Sales Manager is responsible for driving revenue through proactive sales efforts, account development, relationship management, and strategic market penetration.This role will focus heavily on identifying and securing new business while maintaining and growing existing accounts across key market segments, including corporate, government, military, project and construction, extended stay, and group business.The ideal candidate is a proactive, relationship-driven sales professional who enjoys prospecting, developing new accounts, and building strong partnerships throughout the market.
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The Area Director of Finance is responsible for providing consistent leadership in the financial area of the hotels assigned to them by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.
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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The Controller is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. This position reports to the Director of Finance. They are also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
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The Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
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The Senior Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties.
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The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.
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The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.