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The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Manager of Photography & Videography is responsible for leading and elevating the visual storytelling strategy across the portfolio. In partnership with the Creative Director, this role serves as the creative authority for all photography and videography, ensuring a consistent, compelling, and brand-aligned visual identity that showcases the unique character of each property. The position oversees the planning and execution of high-quality content productions, the development of visual standards, and the creation of a best-in-class content library that supports marketing, social media, web, public relations, sales, and advertising initiatives. Through innovative content creation and brand stewardship, this role drives engagement, strengthens brand perception, and inspires travelers.
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Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration, and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Maintenance Manager is a hands-on leadership role responsible for supporting the Director of Engineering in the daily operation of the Engineering Department. This role combines technical expertise, team leadership, and operational oversight, including direct responsibility for loading dock operations. The ideal candidate will ensure all building systems, back-of-house logistics, and...
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The Night Manager is responsible for continually focusing on achieving hotel profitability, guest and associate satisfaction while maintaining the integrity of the hotel.
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The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
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The Assistant Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
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The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
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The F&B amd Banquets Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. They will also oversee all aspects of event planning and execution, including coordinating setup, food service, and cleanup for weddings, conferences, and meetings to ensure high customer satisfactionThey are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
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The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
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The Area Engineering Project Manager is responsible for the successful planning, execution, monitoring, and timely completion of all assigned Capital Improvement projects within the specified schedules and budgets. This role involves partnering with cross-functional teams, managing resources, and ensuring projects are delivered on time, within scope, and within budget. The Engineering Project Manager will also be responsible for communicating project progress to stakeholders and leadership.
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The Complex Human Resources Manager is responsible for providing comprehensive support to the Complex Director and Assistant Directors of Human Resources in managing a variety of HR initiatives and functions within the complex. He/she is also responsible for filling all open positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workers compensation duties.
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The Engineering Manager is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.
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The Director of Operations is responsible for continually focusing on achieving Customers Engagement and Satisfaction Goals, Hotel profitability through revenue generation, cost control, and Developing Employees, while maintaining the integrity of the hotel.
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The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.
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The Manager – Treasury is responsible for leading strategic treasury initiatives that improve the efficiency, control environment, scalability, and technology capabilities of Highgate's treasury function. This role oversees daily treasury activities, banking relationships, cash management structures, compliance requirements, and treasury-related projects. Acting as a key liaison between Treasury, Accounting, IT, Merchant Services, Banking Partners, Shared Services, and hotel operations, this position will ensure successful implementation of treasury-related projects, banking initiatives, system enhancements, cash management solutions, and process improvements.
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The Payroll Specialist is responsible for payroll duties and administration of all aspects of employment leave for Highgate Hotels.
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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
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Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration, and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Guest Experience Manager is the curator of that story: orchestrating flawless service across all touchpoints, anticipating needs before they arise, and turning moments into memories through thoughtful personalization. This leader champions The Atlas’s promise—from pre‑arrival planning to post‑stay follow‑up—ensuring our guests feel known, cared for, and inspired.