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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
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Behind every great hotel is a strong housekeeping team. As Housekeeping Manager, you will lead the heart of the house, supporting and inspiring your team in delivering impeccably clean, comfortable guest rooms and exceptional service every day. Through hands-on leadership, attention to detail, and a genuine commitment to your team, you will help create memorable experiences for every guest. This is a great opportunity for a hospitality leader who enjoys developing people, creating an organized and positive work environment, and making a direct impact on the guest experience. At Highgate, we are committed to developing our leaders and providing opportunities for career growth, making this an excellent next step for someone ready to grow into senior hotel operations. The ideal candidate...
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
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The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Assistant Director of Engineering supports the Director of Engineering in overseeing the maintenance, repair, safety, and operation of all resort facilities, equipment, systems, and grounds. This role helps ensure the resort is maintained to the highest standards of quality, safety, and guest satisfaction while leading the engineering team in daily operations, preventive maintenance programs, capital projects, and regulatory compliance.
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The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; safeguarding owners/investors assets; leading an accounting/finance team comprised of exempt managers and hourly staff represented by Teamsters Local 856.
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The Associate Director of Sales & Marketing is responsible for leading the property's day-to-day sales operations and driving top-line revenue performance across group, business transient, and catering and banquet segments. This position takes the lead in guiding the sales managers’ proactive selling strategies, overseeing the development and execution of individual action plans, monitoring progress, and identifying new business opportunities to ensure revenue goals are achieved or exceeded. Working in collaboration with the Director of Sales & Marketing, this individual will drive the team's overall sales direction and maintain accountability for the execution and effectiveness of sales initiatives. The Associate Director is responsible for selling and managing corporate, sports, and...
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The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
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The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
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The Guest Services Manager leads the Front Office, Concierge and Uniformed Services/Bell teams at Ace Hotel New York, delivering attentive, friendly and efficient service to every guest before and throughout their stay. As a senior member of the Rooms Division, this role holds full accountability for Front Desk and Bell guest satisfaction scores, manages third party service vendors, and contributes to room revenue, occupancy and departmental profitability goals. The Guest Services Manager partners with the Director of Rooms and the hotel leadership team on operational planning, labor relations and cross departmental execution.
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As a member of the Executive Committee, the Food & Beverage Director is responsible for assuring attentive, friendly, courteous, and efficient service in all F&B Outlets while maintaining adherence to budgeted payroll and overhead cost. The Food & Beverage Director is responsible for continually working towards improving sales revenues to meet or exceed budget, directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing the team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction.
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The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
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The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position will also be responsible for making starbucks drinks throughout the day upon request. The person hired for this role will be required to work a minimum of 2 Night Audit shifts a week from 11 P.M. - 7A.M. More may be required depending on the needs of the hotel.
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In response to our continued growth, we are actively seeking a skilled and dedicated Senior Treasury Analyst to join our team. The successful candidate will have a deep understanding of common bank and treasury services and products, including portal navigation. This person will be responsible for cultivating strong, collaborative relationships with finance teams for an assigned portfolio of hotels, ensuring the delivery of unparalleled service. This full-time opportunity is based at our Shared Service Center located in Las Colinas, Texas.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.