Highgate Hotels

Director of Events

Requisition ID
2026-84925
Category
Sales/Marketing
Job Location
US-AZ-Paradise Valley
Property
Kimpton Miralina Resort
Pay Class
Full Time

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

kimpton-miralina-resort-and-villas

 

An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain.

Overview

The Director of  Events is responsible for directing, coordinating, training and supervising the Conference Services (Operations) Managers and Catering Sales Manager(s).  He/she is also responsible for coordinating, supervising and directing assigned group business after it is turned over by the sales department, throughout and through the closure of the event and subsequent financial aspects of the program, while maintaining profitable operations and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.  The Director of  Events is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.

Responsibilities

  • Manage existing accounts and follow up with client re-solicitation to capture future business.
  • Respond to requests by Meeting Planners immediately.
  • Liaise with other department to anticipate event and equipment needs through regular BEO meetings, group resumes meetings, and ongoing correspondence.
  • Interact with outside planners, vendors for event set-up.
  • Maintain pricing integrity and propose upscale menus for clients.
  • Create, review and revise rooming lists and VIP lists.
  • Manage the Sales Inventory management system and adjust space in order to ensure maximum potential revenue.
  • Be visible on the floor and assist staff as needed during functions.
  • Respond to guest complaints in a timely manner.
  • Keep immediate manager fully informed of all problems or matters requiring his/her attention.
  • Work with F&B managers and keep them informed of F&B issues as they arise.
  • Prepare and submit required reports in a timely manner.
  • Know meeting room set-ups and capabilities.
  • Know sleeping room configurations and types.
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audiovisual, switchboard, accounting, restaurants, bars, and engineering.
  • Be involved in and/or conduct departmental and hotel training (One to One Customer Service Training, etc.)
  • Plan and execute holiday and special events in conjunction with the Catering Sales Managers.
  • Use feedback from Meeting Planner evaluations to improve service and quality.
  • Coordinate all aspects of the ongoing implementation of the Highgate Hotel Enrichment philosophy of service.
  • Ensure participation within department for monthly Highgate Hotel team meeting.
  • Focus team on their role in contributing to the Guest Service and audit scores
  • Conduct meetings according to Highgate Hotel standards as required by management.

Qualifications

  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and at least 3 years of related experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

  • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
    401(k) Retirement Plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave (provided in accordance with applicable law)
  • Employee assistance program (EAP)
  • Educational opportunities / Tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law


For Employees Based in Washington:

  • 8 paid holidays per year
  • Up to 20 days of paid vacation per year, based on classification and length of service
  • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

  • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
  • Up to 20 days of paid vacation per year, based on classification and length of service
  • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

  • 8 paid holidays per year
  • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
  • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.


Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

 

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 11/2/2026 and will remain open for at least 14 days.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed