Highgate Hotels

Catering Sales Manager

Requisition ID
2026-83950
Category
Sales/Marketing
Job Location
US-TX-Fort Worth
Property
The Crescent Hotel Fort Worth
Pay Class
Full Time

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

Crescent hotel fort worth

Overview

The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals.  They must have a strong knowledge of events and understand the importance of prospecting in creating new sales opportunities for the hotel.  They are also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels.  They must be comfortable in problem solving with client relationships and event management.

Responsibilities

 

  • Drive sales for social and corporate events including but not limited to Weddings, Rehearsal Dinners, Luncheons, Galas, Holiday Parties.
  • Actively solicit new business and respond to inquiries promptly to confirm profitable events and achieve quarterly and annual sales goals
  •  Manage inquiries, qualifying leads, conducting site tours, and converting business opportunities.
  • Negotiate with clients using creative proposals and solutions to maximize revenue while meeting client needs and contractual obligations
  • Manage client relationships throughout the planning process, ensuring all event details are executed accordingly
  • Plan and/or participate in meetings with hotel staff and clients, including Resume Meetings, BEO Meetings, Planning Visits, and Menu Tastings
  • Build relationships with wedding planners, event designers, photographers, florists, entertainment partners, and other luxury wedding professionals.
  • Stay informed on industry trends and recommend enhancements to wedding offerings and guest experiences.
  • Foster strong partnerships across Catering, Conference Services, Culinary, Banquets, Rooms, and Marketing to ensure exceptional event execution.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Prepare and submit required reports in a timely manner.
  • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
  • Know meeting room setups and capabilities.
  • Know sleeping room configurations and types.
  • Respond to Express Meeting inquires immediately.
  • Use the Partnership Agreement to meet client needs.
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
  • Interact with outside planners, vendors for event setup.
  • Maintain pricing integrity and propose upscale menus for clients.
  • Manage existing accounts and follow up with client re-solicitation to capture future business.
  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Manage the function diary and adjust space in order to ensure maximum potential revenue.
  • Be visible on the floor and assist staff as needed during functions.
  • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
  • Use feedback from client evaluations to improve service and quality

Qualifications

 

  • Minimum 2 years of experience in wedding sales, catering sales, luxury hospitality, or social event management.
  • Professional communication, presentation, negotiation, and organizational skills.
  • Strong attention to detail with the ability to manage multiple events simultaneously.
  • Knowledge of luxury wedding trends in Dallas/ Fort Worth wedding market is preferred.
  • Flexible schedule, including  holidays, evenings and weekends, as required by client events.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

  • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
    401(k) Retirement Plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave (provided in accordance with applicable law)
  • Employee assistance program (EAP)
  • Educational opportunities / Tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law


For Employees Based in Washington:

  • 8 paid holidays per year
  • Up to 20 days of paid vacation per year, based on classification and length of service
  • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

  • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
  • Up to 20 days of paid vacation per year, based on classification and length of service
  • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

  • 8 paid holidays per year
  • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
  • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.


Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

 

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on October 13th, 2026, and will remain open for at least 75 days.

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