Highgate Hotels

Chef and B

Requisition ID
2025-70641
Category
Culinary
Job Location
US-NY-New York
Property
Graduate by Hilton New York
Compensation Minimum
USD $140,000.00/Yr.
Compensation Maximum
USD $150,000.00/Yr.

Compensation Type

Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Graduate NY

 

Graduate by Hilton New York is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island’s first hotel and marking the brand’s debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels’ in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that’s bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views.

Overview

The Executive Chef & F&B Director is responsible for the overall direction, strategy, and execution of all culinary and beverage operations for the hotel, including two restaurant outlets and the 3rd-floor banquet and event spaces. This role will lead the culinary team, and the service and beverage professionals to deliver exceptional guest experiences, drive profitability, and maintain brand standards aligned with the Graduate by Hilton brand expectations. 

Responsibilities

     

  • Work collaboratively with other F&B managers and department heads to ensure seamless coordination across all outlets and banquet operations. 
  • Keep immediate supervisor fully informed of all operational matters requiring attention. 
  • Lead strategic planning for both culinary and beverage programs, ensuring consistency of quality, innovation, and guest satisfaction across all hotel outlets. 
  • Coordinate and monitor all phases of loss prevention and food safety compliance within kitchen and storage areas. 
  • Prepare and submit required reports in a timely and accurate manner. 
  • Monitor and maintain the highest quality standards for all food and beverage products and presentations. 
  • Oversee preparation and review of key financial reports including food and beverage cost, labor analysis, payroll, and revenue tracking to meet departmental goals. 
  • Direct all aspects of daily F&B operations including kitchens, restaurants, bar programs, and banquet services, ensuring alignment with the hotel’s brand vision. 
  • Respond to guest feedback and complaints promptly and professionally, ensuring recovery efforts enhance guest loyalty. 
  • Ensure compliance with all company SOPs and brand standards across both culinary and beverage departments. 
  • Ensure compliance with all purchasing and requisition procedures. 
  • Conduct staff performance reviews and ongoing coaching. 
  • Collaborate with F&B leadership to design and implement creative menu offerings, seasonal activations, and beverage promotions. 
  • Coordinate, supervise, and support the Stewarding Department to maintain cleanliness, efficiency, and sustainability standards. 
  • Analyze monthly food and beverage costs, identifying opportunities for improvement and cost control. 
  • Develop and execute comprehensive training programs for culinary, bar, and service teams focused on quality, consistency, and guest engagement. 
  • Review daily forecasts, customer counts, and event schedules to ensure proper staffing and production planning. 
  • Maintain and adjust par stock levels for both food and beverage inventories. 
  • Assess food and beverage portioning, visual appeal, flavor, and temperature to ensure excellence in every outlet. 
  • Mentoring and developing sous chefs, Director of outlets, outlet managers, and bar leads to creating a strong leadership pipeline. 
  • Partner with Sales & Events to design banquet and catering menus that balance creativity, cost, and operational execution. 
  • Review and approve weekly payroll, ensuring compliance with labor targets. 
  • Oversee procurement for food, beverages, and supplies, maintaining proper quality standards and vendor relationships. 
  • Ensure daily operational excellence by supervising prep, service execution, inventory control, and end-of-day financial reporting across outlets. 
  • Communicate facility and equipment needs to Engineering promptly for maintenance or repair. 
  • Drive guest engagement through innovative beverage programming, partnerships with local producers, and seasonal activations reflective of the New York market. 
  • Champion sustainability, waste reduction, and community engagement initiatives within the F&B department. 

 

Key Performance Indicators (KPIs)

  • Food & Beverage profitability (Cost of Goods Sold, labor cost, GOP%) 
  • Guest satisfaction scores and social media sentiment 
  • Team engagement and turnover rate 
  • Consistency and quality across outlets and banquets 
  • Innovation and relevance of culinary and beverage offerings 

Qualifications

 

  • A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a luxury hotel or a related field.
  • Forbes Luxury Standard and/or Michelin Star Award and/or AAA Five Diamond experience required.
  • Previous executive responsibility is required.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

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