Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The all-new, vibrant ‘Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it’s an oasis of tranquility in the heart of Waikiki.

Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it’s where Hawaii vacations turn moments into memories.

Our resort is proudly named in honor of Queen Lili‘uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke‘alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. ‘Alohilani Resort Waikiki Beach.

The VP of Food & Beverage is primarily responsible for coordinating, supervising and directing all property food and beverage operations at ‘Alohilani Resort Waikiki Beach and strategically supporting Area Hotels, maintaining a profitable F&B department while maintaining high quality products and service levels.  He/she is also responsible for supervising the implementation and maintenance of Corporate F&B programs, brand standards at hotels, creating new strategies and bold initiatives throughout the region.  Attract, develop and retain talent while building a positive culture and work environment. 

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Monitor F&B Leaders & Chefs in participation Sales, Revenue Management and Catering to ensure that minimum revenue standards and minimum rental standards are followed.
• Review and monitor all properties’ F&B revenue action plans. Adapt to local market conditions. Continually inspire the team to create revenue strategies and guest programming for a healthy and balanced scorecard.
• Work with F&B Leaders and Chefs and keep them informed of F&B issues as appropriate.
• Conduct weekly expense reviews including labor and Other to ensure costs are kept in line
• Assist in creating seasonal offerings with Chef and work with PR Agency for marketing initiatives and timelines.
• Work alongside PR Agency for Social platform engagement and marketing.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Conduct regular meetings with F&B Leaders at each hotel.
• Act as a resource and provide direction to F&B Leaders and Chefs in budgeting and forecasting.
• Monitor quality of product, and prioritize need areas with F&B leaders and Chefs.
• Ensure all hotels’ compliance with F&B SOP’s.
• Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
• Monitor training and review compliance with the GM and EVP of Operations
• Assist in new hotel conversions, according to the Conversion Checklist and Highgate Hotel SOP’s.
• Interview candidates for F&B management positions and follow standards for hiring approvals.
• Ensure overall guest satisfaction.

Education & Experience: 

• At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
• Must be proficient in Windows, Company approved spreadsheets and programs, Reading and understanding Profit and Loss statements, Creating and leading budgets and forecasts.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

Physical requirements:

• Flexible scheduling
• Long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Extensive travel might be required.

General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, clarifying and responding to concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend Alohilani’s and Area Resort’s required meetings, trainings and corporate calls.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Continually engage on our guest service platform to identify and areas of opportunity to drive the guest experience.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management
• Maintain a warm and friendly demeanor at all times.

Salary: $200K-$230K Annually