Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Extraordinary among luxury hotels in Manhattan, WestHouse Hotel New York is a true “house away from home,” a gracious retreat blending the plush comforts of an elegant Uptown apartment with the refined luxuries of a boutique hotel. Steps from Carnegie Hall, Central Park and Fifth Avenue, guests are welcomed as ‘residents’ to their very own private pied-à-terre in the artistic and cultural epicenter of New York City. Exclusive to Residents and their guests, the hotel’s chic Art Deco-inspired design by Jeffrey Beers International is enhanced with a signature scent by ambient specialist 12.29. Its Midtown location makes it ideal for business and leisure travelers alike, and a savy Concierge team curates exacting agendas with privileged insight and access.
The Director of Front Office for the WestHouse NY Hotel is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.