Highgate Hotels

  • Convention Svcs Mgr

    Requisition ID
    Job Location
    US-NY-New York
    Royalton Park Avenue
  • Highgate Hotels

    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.


    Royalton Park Ave 

    Formerly known as the Gansevoort Park Avenue, this 249-room hotel has been rebranded as the Royalton Park Avenue joining the iconic sister property, Royalton New York. This transition is the beginning of Highgate's efforts to further expand the Royalton brand. Located in the heart of Manhattan's trendy NoMad neighborhood, the hotel boasts a spectacular three-story atrium lobby complete with an oversized fireplace and dramatic Aubergine chandeliers as well as a sought-after rooftop pool and bar.

    Employment Status



    Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.


    • Anticipate client and individual guest needs associated with execution of group.
    • Resolve complaints and requests to client satisfaction.
    • Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements.
    • Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget.
    • Manage all group room blocks up until contracted “cut off”
    • Prepare accurate deposit invoices
    • Review Final bill for completeness and accuracy.
    • Prepare and distribute, in a timely manner, accurate resumes.


    • Minimum (2) two years of college, degree desirable.
    • Excellent written and oral communication skills.
    • Prefer 2 years experience in a similar position in similar operation
    • Experience with Delphi and Opera
    • Experience with Microsoft Office- particularly Word, Excel, and Powerpoint
    • Catering sales experience preferred
    • Knowledge of Superior relationship-building skills and able to effectively network.
    • Fluency in a foreign language preferred.


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