Highgate Hotels

  • Operations Analyst

    Requisition ID
    Job Location
    US-NY-New York
    Hilton Garden Inn 8th Ave
  • Highgate Hotels

    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.


    Hilton Garden Inn 8th Ave


    Hilton Garden Inn Times Square is a contemporary hotel ideally located at Eighth Avenue at 48th Street - steps from Broadway theaters, Restaurant Row & more.  The hotel offers 369 brand-new oversized guestrooms with king or two queen beds plus modern in-room amenities.

    Employment Status



    The Operations Analyst will provide key analysis, metrics, and trend information across The Hilton Garden Inn Times Square and the Hampton Inn Times Square North.


    • Strategic planning and execution to reduce costs, improve productivity and enhance profitability throughout the organization
    • Accurately and thoroughly report status of finances on a weekly basis via a Financial Dashboard
    • Create Business Dashboard on a weekly basis
    • Overseeing of the development and management of the annual operating and capital budgets
    • Develop innovative initiatives to enhance internal efficiency and effectiveness
    • Manage operational efficiency, supervision, scheduling, development, evaluation, and performance
    • Monitor department performance against performance goals to ensure that expectations are exceeded
    • Analyzing reports and presenting results/findings (i.e. trend analysis); providing statistical analysis in laymen's terms
    • Constant improvement of reporting and auditing within each department
    • Review and analyze business plans and actual performance of hotel investments
    • Perform due diligence using multiple sources of information including income statements,    balance sheets, Industry specific research reports, management/franchise agreements, land survey’s, site/building plans, leases, appraisals, mortgage underwriting/lending documents, and market studies
    • Gather and maintain market data and research on industry trends and happenings
    • Perform risk assessments to determine areas of concern
    • Improve audit plans to validate that controls exist and effectively mitigate risks and execute those plans within given timelines, communicating results to management through concise audit reports


      • Minimum (2) two years of college, degree desirable.
      • Excellent written and oral communication skills
      • Experience with Microsoft Office- particularly Word, Excel, and Powerpoint
      • Knowledge of Superior relationship-building skills and able to effectively network.
      • Fluency in a foreign language preferred.


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